Wednesday, August 14, 2013

Outlook.com Down

Microsoft has confirmed user reports that Microsoft's Outlook.com mail service, People contacts sync, and SkyDrive cloud storage service were unavailable for a period of time.

Since the initial outage occurred, SkyDrive and People have apparently returned to normal operation. Outlook.com is continuing to have unspecified issues. The company promised that it would provide an update on the status of its mail service, but the initial timeframe Microsoft gave for an update has come and gone, with nary a whisper from the software giant.

It's not clear how widespread the issues actually are at this point. Personally, I have been unable to connect to my Outlook.com email account and while trying to setup a PC for my son this evening I thought it was me when I could not get his Live.com (Outlook in all but name) to sync.

UPDATE - August 15, 6:00 AM

It looks like Outlook.com is finally back in service after an almost 24 hour outage. It will be interesting to see what happened here. Stay tuned.

UPDATE - August 15, 6:10 AM

Looks like MS has been able to restore access for most users, though some are still having issues. Here's a followup statement from the company, "Outlook.com experienced an incident that caused some users not to be able to access their account or share their SkyDrive files. We have restored web access for all users but some people might still see issues with their mobile devices. We are working to restore full mobile access as quickly as possible."

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