Thursday, November 7, 2013

Fake Antivirus Got You Down?

It seems that almost weekly someone contacts me with the sad story that there computer is inundated with "security pop-up messages".

Here is a sample fake antivirus program.

Fake antivirus warning messages are among the surest signs that your system has been compromised. What most people don't realize is that by the time they see the fake antivirus warning, the damage has already been done. Clicking No or Cancel to stop the fake virus scan is too little, too late. The malicious software has already made use of unpatched software, often the Java Runtime Environment or an Adobe product, to completely exploit your system.

Why does the malicious program bother with the "antivirus warning"? This is because the fake scan, which always finds tons of "viruses," is a lure to buy their product. Clicking on the provided link sends you to a professional-looking website, complete with glowing letters of recommendation. There, they ask you for your credit card number and billing information. You'd be surprised how many people get tricked into providing personal financial information. The cyber criminals gain complete control of your system and get your credit card or banking information. For cyber criminals this is the Holy Grail of hacking.

What to do: As soon as you notice the fake antivirus warning message, power down your computer. If you need to save anything and can do it, do so. But the sooner you power off your computer, the better. Boot up the computer system in Safe Mode, No Networking, and try to uninstall the newly installed software (sometimes it can be uninstalled like a regular program). Either way, follow up by trying to restore your system to a state previous to the exploitation. If successful, test the computer in regular mode and make sure that the fake antivirus warnings are gone. Then follow up with a complete antivirus scan. Sometimes, the scanner will find other sneak remnants left behind.

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